Reference

How y01 Handles Your Legal Commitments

Every account on y01 operates under a clear set of terms that define what you can expect from us and what we ask of you in return.

Terms of UsePrivacy PolicyCookie PolicyData RetentionAccount Rights

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What Our Terms Actually Cover

y01 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Your use of y01.club is governed by the Terms of Use and Privacy Policy published on this page. Access to any part of the platform depends on whether your local law permits it — we do not override that determination. When you create an account, you

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agree that the information you provide is accurate and that you will keep it current. Deposits made via UPI, Paytm, or PhonePe are recorded against your account in real time, and those transaction records form part of the data we hold under our retention policy. We
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retain account data for as long as required by applicable regulations, after which it is deleted or anonymised. If you close your account, we will action that request within the timeframe set out in the full policy document available at y01.club/legal/.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on a Policy Question

Email Support Send your legal query, data request, or account-access concern to our support address. We aim to respond within two business days and will confirm receipt of any formal data request immediately.

Live Chat Our chat team is available around the clock for account-level questions, including policy clarifications and requests to update your personal details held on the platform.

Policy Page The full Terms of Use and Privacy Policy are published at y01.club/legal/ and updated whenever the governing terms change. Check this page for the current version before raising a formal dispute.

HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We apply encryption at rest and in transit for all account data, including transaction histories from UPI, Paytm, and PhonePe.

Data Encryption

All account data — including payment records from UPI, Paytm, and PhonePe — is encrypted in transit and at rest…

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Two-step verification is available on every y01 account.

Data Retention

We keep your account and transaction records for the period required by applicable regulations.

Your Rights

You can request a full export of the data we hold on you, ask us to correct anything inaccurate, or…

Dispute Resolution

If you disagree with a decision we have made about your account, you can raise a formal dispute via email.

Frequently Asked Legal Questions

These questions cover the most common things you may want to know about your rights, your data, and how our policies apply to your account on y01.club.

Yes. Submit a data access request via email or live chat and we will compile a full export of your account data, including transaction history and profile details, and deliver it within 30 days of your request.

Contact our support team with a deletion request. Where local law and our retention obligations permit, we will delete or anonymise your data within 30 days and confirm the action to your registered email address.

We share data only with payment processors like UPI, Paytm, and PhonePe to complete transactions, and with service providers bound by confidentiality agreements. We do not sell your personal data to advertisers or data brokers.

We retain records for the period required under applicable regulations — typically several years for financial transactions. After that window, data is deleted or anonymised in line with our published retention schedule.

We use session cookies for login continuity and analytics cookies to understand page usage. You can adjust or block cookies through your browser settings at any time; this will not lock you out of your account.

Access to platform features depends on local law in your region. If a feature is unavailable, it means our systems have determined access is not permitted where local law applies to your account. Contact support for clarification.

Email our support team with the subject line 'Formal Dispute' and describe the decision you are challenging. We will acknowledge within 48 hours and provide a written response or escalation path within seven business days.

How y01 Handles Your Legal Commitments

Reach Us on a Policy Question

Data Handling, Security and Your Account Rights

Data Encryption

Cookie Handling

Account Security

Data Retention

Your Rights

Dispute Resolution

Frequently Asked Legal Questions

01 Can I access and download the data y01 holds on me?

02 How do I request that y01 delete my personal data?

03 Does y01 share my data with third parties?

04 How long does y01 retain my account and transaction records?

05 What cookies does y01 use and can I opt out?

06 My access to certain features is restricted — why?

07 How do I raise a formal dispute about a policy decision?

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