Reference

Terms & Conditions That Govern Your y01 Account

Every account on y01 is covered by these Terms & Conditions, which set out what you can expect from us and what we expect from you.

Applies to all account activityGoverned by applicable Indian lawUPI, Paytm, PhonePe coveredUpdated terms notified by emailAccount closure rights included

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What These Terms Cover and Where They Apply

y01 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions form a binding agreement between you and y01 (domain: y01.club) the moment you create an account. They cover account registration, deposits and withdrawals processed via UPI, Paytm, and PhonePe, gameplay rules, bonus eligibility, and termination rights. Access to the platform depends on

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the laws of your local jurisdiction; it is available only where local law permits. y01 reserves the right to amend these terms at any time. When we do, we will notify you via your registered email address at least seven days before the change takes effect.
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Continued use of the platform after that date constitutes acceptance of the revised terms. If you disagree with any amendment, you may close your account by contacting our support team before the effective date. Indian law governs disputes arising from these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

Contact Us About These Terms

Live Chat Our live chat team is available around the clock. If any clause in these Terms & Conditions is unclear, open a chat and our agents will walk you through it in plain language.

Email Support Send a detailed query about your account terms to our support email. We aim to respond within 24 hours and always reference the specific clause your question relates to.

Help Centre Our help centre hosts a dedicated Terms & Conditions section. Search by keyword — 'withdrawal', 'account closure', 'dispute' — to find the relevant clause quickly.

HOW WE UPHOLD THESE TERMS

Data, Security and Account Practices Under These Terms

Transparency about how we handle your account data and enforce these Terms & Conditions is central to how y01 operates.

Data Handling

We collect only the account data needed to verify your identity and process UPI, Paytm, or PhonePe transactions.

Cookie Policy

Our site uses session and preference cookies to keep you logged in and remember your lobby settings.

Account Security

Two-factor authentication is available on every account and is strongly encouraged under these terms.

Data Retention

We retain your account records for the period required by applicable Indian financial regulations.

Requesting Changes

To update your registered email, phone number, or payment details, submit a verified request via live chat or email.

Dispute Resolution

Disputes related to these terms are handled first through our internal complaints process — email us with your account ID…

Answers to Common Questions About These Terms

These questions cover the points our account holders ask most frequently about their rights and obligations under the y01 Terms & Conditions. If your question is not listed, reach us via live chat any time.

They apply from the moment your account is created and continue until it is closed. Every session, deposit via UPI or Paytm, withdrawal via PhonePe, and any dispute you raise falls within the scope of these terms.

We send an email to your registered address at least seven days before any amendment takes effect. The updated version is also published on this page with a revision date clearly marked at the top of the document.

Yes. Contact our support team by live chat or email before the amendment's effective date. We will close your account and process any remaining balance through your verified UPI or PhonePe details within five business days.

We collect name, contact details, and payment information needed to verify your identity and process transactions. This data is used solely for account operation and is not shared with advertisers or sold to any third party.

Submit a written request via live chat or to our support email, including your account ID and the field you want corrected. After KYC verification, corrections are applied within 48 hours and you receive an email confirmation.

We retain records for the period required by Indian financial regulations. Once that period expires, your personal data is anonymised or permanently deleted. You may request an earlier deletion in writing to our support team.

Email us your account ID and the specific clause in dispute. Our team aims to resolve complaints within ten business days. If we cannot reach a resolution, the matter proceeds to arbitration governed by applicable Indian law.

Terms & Conditions That Govern Your y01 Account

Contact Us About These Terms

Data, Security and Account Practices Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Answers to Common Questions About These Terms

01 When do these Terms & Conditions apply to my account?

02 How will I know if the Terms & Conditions have changed?

03 Can I close my account if I disagree with a term change?

04 What data does y01 collect and how is it used?

05 How do I request a correction to my account data?

06 What happens to my data if I close my account?

07 How does y01 handle a dispute about these terms?

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